Privacy Policy

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Privacy Policy

1. Introduction

This privacy policy describes how Ambjaya collects, uses and protects the personal data of its users.
Ambjaya is committed to respecting the confidentiality of your data in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

Ambjaya
Chemin des Ardillaux, 69720 Saint-Bonnet-de-Mure, France
Email address: ambjaya.officiel@gmail.com

3. Data collected

The information collected may include:

  • Identity data: surname, first name, postal address, email, telephone;

  • Order details: products purchased, amount, delivery address;

  • Technical data: IP address, browser, connection time;

  • Marketing data: newsletter subscription and purchase preferences.

This data is collected during browsing, account creation, ordering, or newsletter registration.

4. Purposes of the processing

Personal data is used for:

  • Order processing and delivery;

  • Customer follow-up and after-sales service;

  • Sending commercial communications;

  • Analyzing user behavior to improve the site.

5. Legal basis for processing

Data processing is based on:

  • The execution of a contract (order);

  • Consent (newsletter and cookies);

  • Ambjaya's legitimate interest (service improvement, fraud prevention).

6. Data Recipients

The data is transmitted only to service providers necessary for order management:

  • Shopify (payment and hosting),

  • Carriers (La Poste, Mondial Relay),

  • Technical suppliers involved in ensuring the proper functioning of the site.

No data is sold or transmitted to third parties for commercial purposes.

7. Shelf life

  • Customer data: 3 years after the last contact;

  • Order details: 10 years for legal obligations;

  • Newsletter data: until the unsubscribe request.

8. Security

Ambjaya implements appropriate technical and organizational measures to ensure data security and confidentiality.
The information is stored on secure servers hosted by IONOS and Shopify.

9. Cookies

The website www.ambjaya.com uses cookies to improve the user experience and analyze traffic.
The user can configure their browser to refuse cookies.
However, refusing certain cookies may limit some of the site's functionalities.

10. Your rights

You have the following rights at any time:

  • Right of access, rectification, and erasure,

  • Right to object,

  • Right to data portability.

To exercise these rights, please contact: ambjaya.officiel@gmail.com

11. Modifications

Ambjaya reserves the right to modify this privacy policy.
Any updates will be posted on the website www.ambjaya.com .